The staff is friendly and welcoming. Made me feel really comfortable from the phone call when I booked to when i walked through the door. They offered me water as soon as I signed in. They had tons of pamphlets with information on services they offer. The rooms are very clean. Lisa is awesome. She was very professional, fun and easy to talk to. She does an AMAZING job. I had a 5 star experience and will reccomend them to all of my family and friends.