Testimonials

Flawless Medspa
5 Star Rating based on 85 reviews
11 Cambridge St. Burlington, MA
781.438.3595

The appointments always start on time which is amazing

5 5 Star Rating - Written on August 17, 2019

I’ve used a laser removal groupon for two small areas. I’m almost done with all of my sessions so I’ll probably purchase another set for other areas. After a few sessions, most of the hair was gone for one area. The appointments always start on time which is amazing. Parking at the new Burlington location is plenty.

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Flawless MedSpa is very clean and comforting

5 5 Star Rating - Written on June 23, 2019

The staff were all so nice and helpful with all my questions I had. They are honest with you as well , which is hard to find in places like these.. so that was extremely reassuring for me to come back. Flawless MedSpa is also very clean and comforting.

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Everything always comes out so natural looking

5 5 Star Rating - Written on June 17, 2019

I can’t say enough about this place. I have been going here for awhile. I’ve seen Jess and she was awesome. Recently I’ve seen Lisa, I get Botox and my lips filled but was so nervous every time because I don’t want it to be overdone. Lisa is amazing and she really listens and doesn’t push for more like a lot of others do. Everything always comes out so natural looking. No bruising or anything either. They have the best prices around and always have reward programs as well. Also the sweet man at the front desk is so nice and welcoming. I wish they would move to Salem!

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My lips are full and my wrinkles are gone

5 5 Star Rating - Written on April 14, 2019

Lisa is incredible! I went in old, and came out young again….and they always have great monthly specials. My lips are full and my wrinkles are gone, I really love this place! 👸

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Always a GREAT experience :)

5 5 Star Rating - Written on February 24, 2019

Love Lisa….very knowledgeable, professional and friendly. Always a GREAT experience 🙂

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Happy with the results

5 5 Star Rating - Written on February 8, 2019

Lisa and her staff are very friendly and accommodating – Lisa is very professional and does awesome work. She wants to make sure your happy with the results on all her services. I’ve been to other places and this place is far better with there services they offer and her prices are very reasonable. She has a variety of equipment to offer for all your needs. The environment is very nice and clean. I highly recommend lisa as she is a very caring and professional person. Keep up the great work and thank you for all your great services you have done for me. Thank you Cindy

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I Love Flawless

5 5 Star Rating - Written on February 3, 2019

I Love Flawless, Lisa and the entire staff is great!

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Love this spa!

5 5 Star Rating - Written on September 10, 2018

Love this spa! The spa itself is so cute and very clean. Mary has done my lips and Botox and done a fabulous job, she is an absolute doll! Emily has done my lashes and facial treatments, she blew me away with her unique technique, time management and knowledge of her field. Emily is extremely professional and everyone compliments on how perfect my lashes look. Highly recommend coming here

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Love this Spa!

5 5 Star Rating - Written on May 13, 2018

Love this Spa! The staff is great. They have fabulous promotions. The environment is always professional.

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Mary is the absolute best!!!

5 5 Star Rating - Written on May 4, 2018

Mary is the absolute best!!!

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The staff is friendly and welcoming

5 5 Star Rating - Written on April 27, 2018

The staff is friendly and welcoming. Made me feel really comfortable from the phone call when I booked to when i walked through the door. They offered me water as soon as I signed in. They had tons of pamphlets with information on services they offer. The rooms are very clean. Lisa is awesome. She was very professional, fun and easy to talk to. She does an AMAZING job. I had a 5 star experience and will reccomend them to all of my family and friends.

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Loved the results!

5 5 Star Rating - Written on April 19, 2018

I have visited Flawless three times now. Mary has done Botox on me twice. Loved the results! But now my kids only know I am angry when I raise my voice as I am no longer able to give “the look”. But I can’t go back to life without it now. I’ll never go back to doing an impersonation of a Sharpei each time I am excited/angry or sad. Flawless has me for life. As I have decided to not go down without a fight.
I’ve also had lip filler. I used to have big juicy lips in my younger years. Maybe I was better hydrated then, but my lips have started to look like a child’s shriveled balloon a week after her birthday party. So I requested a natural look, actually terrified to have the ridiculous Lisa Renna look, and that’s what I got, the natural look. Mary had restored how my lips used to look perfectly. Mary says she a nurse but I swear she’s an artist that uses needles instead of brushes. I also had laser hair removal ( I’m in deep, send help) with, umm, I can’t remember her name but she has hair the color of blue cotton candy and a decorative bull ring through her nose. She was very professional, reassuring and a nice girl. So there I am getting my lady parts getting zapped by what feels like a futuristic torture device, but with a cool tip, trying not to either scream or punch the cotton candy haired girl in the face. She must have seen the pain registering on my face and asked if I needed a break. Yes please, but then I ask for more. What is wrong with me? Not sure. But I know what’s right. This place. This the place is right. I have referred several people wanting to go full out Kardashian and broads like myself who need a little professional help with up keep. So the next time you go tell them Kellie Fallon sent you. They give you points for each person that refers you and Lord knows I’m going back they have a ton of upkeep potions, tricks & machines to keep you looking your best there. As a matter fact I’ll probably be in the lobby waiting for my next appointment when you come in, be sure to say hi

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These women are AMAZING at lip fillers!

5 5 Star Rating - Written on March 21, 2018

I got my lip fillers here twice with juvederm ultra plus. Let me tell you, these women are AMAZING at lip fillers! I have gotten so many compliments and they look so natural. It can be difficult to find a trust worthy place but take it from me, it’s worth coming here. And their prices are great 👍

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Exceptional treatment (and results)

5 5 Star Rating - Written on March 16, 2018

The level of professionalism that I receive at every visit is far superior to any other medspa I tried prior to finding Flawless! Lisa is the best and makes you feel at home and at ease with every service. I will continue to drive down from Maine because of the exceptional treatment (and results) I get at Flawless!

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Reliable medspa

5 5 Star Rating - Written on March 11, 2018

Reliable medspa run by the marvelous Lisa; she is an artist with Botox! Always working hard to bring latest products and services. Been going for years.

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The spa is by far my favorite place to go when I want to treat myself

5 5 Star Rating - Written on March 2, 2018

I love Flawless Med Spa! The location is so easy to get to, parking is plentiful, upon walking in you immediately see the cleanliness and there are a selection of beverages and snacks. The front desk staff are friendly, inviting and get you settled quickly. I’ve met the entire staff and owner and they are extremely knowledgeable in every treatment the spa offers. I’ve had several treatments over the last couple of years and have never been disappointed with the results. I leave there feeling refreshed and pretty. I’m always looking forward to trying something new as I trust these ladies. The spa is by far my favorite place to go when I want to treat myself. The spa is not just for women, I have seen men there on most of my visits.

Thanks, ladies. Looking forward to seeing you soon.

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I saw the immediate result right way

5 5 Star Rating - Written on February 20, 2018

OK I did my lips with Lisa 3 or 4 weeks ago, she is really great and professional and she made me feel very very comfortable , I saw the immediate result right way after the injection but after 2 weeks my lips are not as full as they were when I first got them, I was expecting that they will been fuller for longer;
Also I did a lot of laser treatment here, and it was the perfect place to be, I advise all women to go there!

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Great Service. Very affordable

5 5 Star Rating - Written on January 20, 2018

Great Service. Very affordable. Called for an appointment and they fit me in very quick.

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Lisa did a great job!

5 5 Star Rating - Written on January 8, 2018

Got my lip injections here, love them so much! Lisa did a great job!

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I highly recommend Flawless Medspa to all!

5 5 Star Rating - Written on December 31, 2017

Lisa and the entire staff are amazing. They are extremely professional and the place is immaculate. Highly recommend Flawless Medspa to all! Wouldnt go elsewhere!

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I always leave feeling beautiful and confident!

5 5 Star Rating - Written on December 29, 2017

Amazing results!! I do my full legs, bikini and arm pits and LOVE the service I get. All the girls are super nice and the prices are excellent! I always leave feeling beautiful and confident! Thank you, Flawless Medspa! 🙂

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Absolutely love this spa!

5 5 Star Rating - Written on November 26, 2017

Absolutely love this spa! Lisa and all the ladies are very well educated on the services that they are providing. Kim at the front desk is not only extremely helpful but very professional and accommodating for appointments. Highly recommended this medical spa!

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I would definitely recommend Flawless MedSpa to everyone!

5 5 Star Rating - Written on November 24, 2017

Lisa the owner is amazing!!! I would definitely recommend Flawless MedSpa to everyone!

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Pleased every time

5 5 Star Rating - Written on November 19, 2017

Great microdermabrasion experience. Katie explained everything as the treatment progressed. She was efficient and thorough. I have had several different kinds of services at Flawless and have been pleased every time.

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Great prices

5 5 Star Rating - Written on November 13, 2017

Great prices; great personnel!

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Awesome job

5 5 Star Rating - Written on November 9, 2017

I have been to Flawless MedSpa several times. My latest adventure was eyelashes. Awesome job. I will definitely be going back.

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Always professional

5 5 Star Rating - Written on November 6, 2017

Always professional, never rushed.

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Great service at good prices!

5 5 Star Rating - Written on November 3, 2017

Very nice staff. Great service at good prices! I would recommend to everyone.

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Talented RNS

5 5 Star Rating - Written on October 30, 2017

Really awesome with talented RNS who give u the injections. I drive far for this place

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I absolutely loved my experience at Flawless Medspa

5 5 Star Rating - Written on October 18, 2017

I absolutely loved my experience at Flawless Medspa in Stoneham. I got the Juvederm lip fillers, which were amazing. Everyone at this facility is very warm and welcoming. Will definitely be going back.

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Very nice place

5 5 Star Rating - Written on October 4, 2017

very nice place, I love it!!!

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Flawless MedSpa has been great!

5 5 Star Rating - Written on September 27, 2017

Flawless MedSpa has been great! They are super welcoming, accommodating, and clean. I have had only had good experiences and I recommend this place to everyone who is looking for these services! Prices are awesome, too.

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Everything is very relaxing

5 5 Star Rating - Written on September 12, 2017

Wonderful Spa, great at communicating services both over the phone and in person. Just started treatment and I will for sure be coming back for more. Everything is very relaxing. Definitely recommend!

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Would highly recommend!

5 5 Star Rating - Written on September 1, 2017

Great customer service and quick efficient service. Would highly recommend!

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I am always satisfied with the treatments they offer

5 5 Star Rating - Written on July 14, 2017

I have been going here for years and will never go anywhere else! I have even been driving up from Plymouth because I am always satisfied with the treatments they offer.
Lisa is so professional and I always leave looking refreshed but you can never tell I had anything done 🙂
Spa is always very clean and it’s located in a convenient location.
I highly recommend this spa!

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They do an amazing job

5 5 Star Rating - Written on February 28, 2017

Love it here! I have been here twice now for fillers and they do an amazing job.

I’ve gone to med spas all around Boston and this has to be my favorite. They staff is always so welcoming and friendly. They are very educated and would trust them with any procedure!

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5 5 Star Rating - Written on February 17, 2017

I’ve been to Flawless MedSpa on numerous occasions and I’m always pleased with the results. Lisa is a consummate professional, as are the other women who work there. The staff, including Kathleen, the receptionist is super friendly and the spa itself is quite nice.

There’s no other MedSpa in the area that can touch their prices on injectables and as I said, I’ve always been more than happy with the results.

Lisa takes her time to listen to you and works with a lighter hand, which I appreciate. When leaving, they always tell me if I’m unhappy or if I want to touch things up, to come back in a couple weeks.

Fortunately, I have not ever had an issue so never needed to go back. I would highly recommend this business and Lisa to anyone looking for a great, local MedSpa which offers excellent service and pricing.

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I recommend everyone here!!

5 5 Star Rating - Written on July 19, 2016

I get my lips done here and every girl I’ve had is amazing, great price, so clean, and my lips look amazing every time I never bruise or swell up after leaving there and I had a bad experience at another place one time getting lip injections, so i finally found my place!! I recommend everyone here!!

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Great place no complaints

5 5 Star Rating - Written on July 13, 2016

Recommend to everyone I know . Lisa is so sweet and GENTLE … Great place no complaints

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Great services!

5 5 Star Rating - Written on July 4, 2016

Very friendly, professional and supportive staff with great services!

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My skin looks great

5 5 Star Rating - Written on June 30, 2016

Went today for the first time and loved it. I had Katie who was extremely nice and so professional! I had the signature facial which was 60 minutes and $75, which is a great price compared to other places. She took her time and explained everything she was using on me and what it was for. I walked out of there feeling amazing and my skin looks great. Definitely going back!

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Beautiful new clean office space!

5 5 Star Rating - Written on June 24, 2016

Beautiful new clean office space!

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Quick but also very meticulous

5 5 Star Rating - Written on June 14, 2016

I go to Flawless Medspa for hair removal and for lashes. They have something called the chiller that make the hair removal so bearable!

Emily has done my lashes and filler and she is great. She is quick but also very meticulous in her application. I went 3 weeks without needing a fill, but I think I could have gone at least another week.

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This place is my happy place!

5 5 Star Rating - Written on May 8, 2016

This place is my happy place! I have been going to Flawless for almost two years, and always leave happy. You get the best service from the front desk all the way up to the owner of the MedSpa. Lisa is wonderful! She is good at what she does, honest and takes the time to make sure you are happy with the services rendered. I also love Nina. I have been working with her for months. She made me feel comfortable right off the bat, and I can trust her. If you get a chance, attend an open house. That is the best way to meet the staff and learn about the services they offer. Can’t say enough good things about this place!! 🙂

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I got my lips done a couple weeks ago and they look amazing

5 5 Star Rating - Written on October 2, 2015

ASK FOR LISA! I got my lips done a couple weeks ago and they look amazing. Did not hurt and was super nice, will deff be back soon

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Friendly service

5 5 Star Rating - Written on September 26, 2015

Nice, clean place. Friendly service.

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I felt like the atmosphere was very comfortable

5 5 Star Rating - Written on September 3, 2015

I went in for laser hair removal of my under arms. I felt like the atmosphere was very comfortable, the staff was professional and personable. During the treatment the technician was sure to communicate with me about the heat of the laser and to ensure I was comfortable. Overall I had a great first experience here and can not wait to finish my treatments!

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Great results

5 5 Star Rating - Written on September 1, 2015

Very professional. Great results. Couldn’t ask for more. I will be back to Flawless MedSpa for future appointments.

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Overall is a great spa!

5 5 Star Rating - Written on August 29, 2015

Great customer service. The staff are all very friendly and the spa is really nice and clean. I did laser hair removal and would recommend this place. Overall is a great spa!

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The spa is very clean

5 5 Star Rating - Written on August 23, 2015

I have been very pleased with all the treatments done at Flawless Med Spa. Lisa is very knowledgeable about all the procedures and lets you know what she is doing during the treatment. The spa is very clean and the nurse maintains sterile environment….

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My favorite in the Boston area!

5 5 Star Rating - Written on August 9, 2015

My favorite in the Boston area! I have a few other spas closer to where I live, but I always choose to make the drive to Flawless. Not only are their prices extremely competitive, they are highly skilled. I feel extremely comfortable from the moment I walk in, and I know I will be well taken care of.

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Explained processes well

5 5 Star Rating - Written on July 20, 2015

Gentle, kind people. Explained processes well. The location was hard to find the front door, however once inside its fine.

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Staff is great, professional and warm

5 5 Star Rating - Written on July 9, 2015

Staff is great, professional and warm…and I must say I look at lot better without my “moustache”!
I highly recommend them.

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Best place for Botox!

5 5 Star Rating - Written on June 24, 2015

Best place for Botox! Lisa is amazing and listens to your concerns and needs! Won’t go anywhere else.

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Everyone I’ve met has been friendly, helpful, and informative

5 5 Star Rating - Written on June 18, 2015

I purchased a Groupon for laser hair removal at Flawless MedSpa and I have only had positive experiences there. Everyone I’ve met has been friendly, helpful, and informative and did a great job at walking me through the procedure and checking to see if I had any questions before they began. They were also great about finding another appointment time when I got sick and had to cancel at the last minute.

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Always satisfied with my visits

5 5 Star Rating - Written on June 9, 2015

Love it! Every one is always so nice, very clean, always satisfied with my visits there.

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Employees were very courteous

5 5 Star Rating - Written on June 4, 2015

Scheduling an appointment was easy and the employees were very courteous

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Flawless is clean and friendly

5 5 Star Rating - Written on May 29, 2015

I love this place. Katie is my specialist and she is very nice and caring. I am currently having laser hair removal. I don’t know why I waited so long. Flawless is clean and friendly.

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Beautiful space

5 5 Star Rating - Written on May 21, 2015

Beautiful space, friendly staff, great procedures, and SPOTLESS!!!

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I would highly recommend Flawless MedSpa and Jaclyn

5 5 Star Rating - Written on May 10, 2015

Had Jaclyn as my Technician, she is wonderful, I had lash extensions before a vacation, they looked beautiful, for over a month. I would highly recommend Flawless MedSpa and Jaclyn.

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he spa is very clean and easy to get too

5 5 Star Rating - Written on April 6, 2015

I have been going to Flawless for about 6 months now and have nothing but good things to say. I have been going to Lisa and she is really professional and makes you feel very comfortable. The spa is very clean and easy to get too.

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I definitely recommend the place

5 5 Star Rating - Written on July 4, 2014

Bit far location wise but a great place to know. They’ve got so many treatment choices and the girls who work there are amazing. Incredibly friendly and they remember when you return. I felt very comfortable there and I’ve had lipo light as well as cavi lipo done. Both showed results. I definitely recommend the place if you have a car

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I have recommended this place to many of my friends

5 5 Star Rating - Written on July 2, 2014

I went to MedSpa for the first time to do the laser hair removal and it was so seamless. The location is super easy to find with plenty of parking in the nearby neighborhood. The staff is always so friendly and Nancy was especially friendly (working as my laser-tech) and eased my nerves when going under the laser. I have recommended this place to many of my friends and would recommend to anyone else that would ask! It’s super clean and they do a lot of other services. The staff is super knowledgeable and helpful about any other spa questions you may have, as well.

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Great skin results

5 5 Star Rating - Written on June 28, 2014

I have been many times IPL facials and Carol is great. Also tried I-lipo but it didnt work for me. I will be back for IPL treatments though–great skin results for my rocesca and adult acne.

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Would recommend it 100%..

5 5 Star Rating - Written on June 13, 2014

I have been going to Flawless MedSpa for a while now. I totally Love it!! They are so friendly there they place is nice & clean.. Very experienced. Totally awesome place.
Even have coffee there.. Would recommend it 100%..

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I recommend this place highly!

5 5 Star Rating - Written on June 6, 2014

I have had many great experiences here; laser vein zapping, chemical peels, dermal fillers. Friendly and helpful staff. Clean and bright space; lots of parking. I recommend this place highly!

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Flawless has become my one-and-only

5 5 Star Rating - Written on June 1, 2014

I’ve gone to a lot of places, but Flawless has become my one-and-only. Lisa is amazingly nice, positive, and helpful, as is everyone else I’ve dealt with there. Lisa also has always been very straightforward about what she thinks will help and what won’t, and how much. She never sugar coats. She has always gone the extra mile for me, spent as much time as it takes, always done just a bit more and been more accommodating than any other medspa, dermatologist or laser center I’ve visited.

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Great price, great service

5 5 Star Rating - Written on May 28, 2014

Great price, great service. They are very pleasant.

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The staff is very professional and they offer so many wonderful services

5 5 Star Rating - Written on May 23, 2014

The staff is very professional and they offer so many wonderful services. It is very easy to get a convenient appointment and they offer great deals. I always feel very comfortable asking the opinion of the technician about other services offered at Flawless.

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The facials lefts my skin and back feeling amazing

5 5 Star Rating - Written on May 11, 2014

I have been to Flawless MedSpa in Stoneham for various things over the past few years – from facials to laser hair removal. Each time I go in, I am warmly welcomed by the staff and environment. The facials lefts my skin and back feeling amazing. Prices are reasonable for the services you receive and I would recommend this place to anyone!

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So professional and very personal

5 5 Star Rating - Written on May 9, 2014

The girls here are amazing. So professional and very personal too. I travels over an hour to my appointments and they were always accommodating and never made me wait. Thanks again for the great service!

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Great place to go to be pampered!

5 5 Star Rating - Written on April 30, 2014

Great place to go to be pampered! Staff is very friendly! Have to get back there after the holidays!

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I’ve always been very happy I found them!!!

5 5 Star Rating - Written on April 29, 2014

I love this medspa. I have been going here since they first opened a couple of years ago (after going to many other places) and found them to be the most friendliest, professional and fair medspa. They definitely care about your wants and work with you to get what you desire. It’s always a very pleasant experience here. Great group! I’ve always been very happy I found them!!!

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Everyone is very friendly and they treat you special

5 5 Star Rating - Written on April 21, 2014

I have visited Flawless MedSpa for a few different services and have found them great. Everyone is very friendly and they treat you special. They have new equipment that makes it a great experience. I plan to go back there for other services in the future.

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I have great results!

5 5 Star Rating - Written on April 16, 2014

I came to flawless medspa for laser hair removal! I am now on my 4th treatment and so far have great results! It is completely painless and almost feels like a warm roller ball massage. Other places use old lasers that burn and cause a lot of discomfort, but I am in no pain during my treatments. They are so nice there and really make you feel welcome. I would recommend this medspa for anyone looking for painless hair removal options! They also have specials frequently throughout the year through groupon and other similar sites, but you can always purchase the same deal directly through them as well! I have not had anything else done here, but I can definitely say that I am happy I chose this medspa for laser hair removal!

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It was a super clean with very nice people

5 5 Star Rating - Written on April 12, 2014

It was a super clean with very nice people. They did a great job and they knew what they were doing. I would tell everyone i know to try them out! Keep it up! Thanks!

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I felt at ease and carefree during my treatment

5 5 Star Rating - Written on April 8, 2014

From the moment I walked in to look at the services offered and observe a treatment for laser removal to the day of my own treatment, I was greeted with kindness and professionalism. the staff was very knowledgeable and experienced. I felt at ease and carefree during my treatment. I enjoy going to Flawless Medspa. It’s basically me time.

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I HIGHLY recommend it

5 5 Star Rating - Written on February 2, 2014

I had never had any type of facial done before and I can say that Flawless MedSpa made me very comfortable. The receptionists were extremely helpful and the esthetician explained everything she was doing. She also answered my questions about other services they offered, and the owner was willing to set up a payment plan to make it more affordable. Every year they do a spa-week with awesome deals and I HIGHLY recommend it. Very clean and beautiful spa.

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I’ve been going for laser hair removal and love the results!

5 5 Star Rating - Written on January 28, 2014

Carol is wonderful and very professional. I’ve been going for laser hair removal and love the results! The spa is very clean and now my daughter is going for the same laser hair removal. I love going there as it has a very relaxing atmosphere.

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Staff is friendly and helpful

5 5 Star Rating - Written on January 11, 2014

Staff is friendly and helpful. They always took me in right when I got there. Environment is calm and private.

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The facility is clean and inviting and I highly recommend it

5 5 Star Rating - Written on January 4, 2014

My experience at Flawless MedSpa was very positive. From the receptionist to the medical professionals handling the multiple services offered, everyone is knowledgeable and very pleasant to deal with. The parking is easy and the prices are reasonable. The facility is clean and inviting and I highly recommend it.

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This spa is clean, the people are friendly and courteous

5 5 Star Rating - Written on September 20, 2013

I was so excited when I learned about Cavi Lipo, I wanted to try it right away. I was a bit apprehensive going in. As it turns out, I had nothing to worry about. I had Carol, She was amazing!! She explained the process, saying that the experience was like getting a relaxing massage and that results would be noticable. Carol made me feel very comfortable and explained what she was doing each step of the way.

This spa is clean, the people are friendly and courteous. I highly recommend Carol! After my first visit, I bought a package of 6 sessions and will purchase another package again.

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Everyone is extremely friendly & helpful

5 5 Star Rating - Written on September 14, 2013

Everyone is extremely friendly&helpful fun and there are endless exciting services!!!! I have recommended this salon to anyone who will listen!!!

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I look 20 years younger

5 5 Star Rating - Written on August 2, 2013

I have had several things done at Flawless by Lisa and Carol. first of all the facial was marvelous and relaxing and made my skin look so fresh. Then I had the fraxel skin treatment which I was very pleased with because it got rid of a lot of wrinkles, I also had botox above my lips and in my frown lines and people say I look 20 years younger as a result of the treatments I’ve had done at Flawless MedSpa

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I was very pleased with my experience

5 5 Star Rating - Written on June 18, 2012

I was very pleased with my experience here. I originally came in through groupon and was very impressed with the range of services they offer here. I have rosacea and was introduced to their laser treatment. So far I have been happy with the results, my redness has definitely gone down.

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